June 9, 2022
8:15AM - 9:15AM
Luck or Resilience? How 1% Will Occur 100% of the Time
David Wilbur, Managing Member and CEO, Vetergy Group
Operational Resilience emerges when leaders discover that careful efforts to prevent faults and error at best get us 99% of the way there. Resilient leaders expect the remaining 1% will occur 100% of the time. Plus, the 1% involves uncertain, unpredictable, and dynamic events requiring behaviors informed as much by art and rhetoric as science. This simply means resilient leaders spend equal time guiding their organization to be just as adept at responding to disruption and restoring stable operations. Through this captivating case study of four US Marine F/A-18Ds and eight lives as they approach certain disaster, you will experience why resilient leaders constantly ask…” What are we not seeing?” Fortunately, your own system holds the answer, but perhaps not where you expect to find it. We will see how dramatic differences among leader behaviors produce more resilient, more competitive, higher performing, future industry leaders or not.