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June 6, 2022
8:15AM - 9:15AM
Clearing the Procedural Compliance Hurdle
Michael Wood, QHSE Vice President, TEAM
Expo A2
After analyzing the causes of Significant Incidents, Significant Near Misses and Client Issues, we determined that failure to follow procedures was a common cause in many of these incidents. Based on this information, it was clear that the operating discipline needed an overhaul, with a specific focus on procedural compliance. TEAM approached this from a human factors perspective, focusing on a redesign of the documents and processes used in the chain of job execution. The project delivered a clear and simple operating discipline that covers all aspects of the Plan-DO-Check-Act cycle, resulting in improved procedure use, safety of the service, and quality of the work.
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06/06/2022 08:15 AM
06/06/2022 09:15 AM
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Clearing the Procedural Compliance Hurdle
After analyzing the causes of Significant Incidents, Significant Near Misses and Client Issues, we determined that failure to follow procedures was a common cause in many of these incidents. Based on this information, it was clear that the operating discipline needed an overhaul, with a specific focus on procedural compliance. TEAM approached this from a human factors perspective, focusing on a redesign of the documents and processes used in the chain of job execution. The project delivered a clear and simple operating discipline that covers all aspects of the Plan-DO-Check-Act cycle, resulting in improved procedure use, safety of the service, and quality of the work.
Expo A2
